SPA ETIQUETTE AND POLICIES
for Namaste Spa at Marriott’s Barony Beach Club on Hilton Head Island
Our policies are designed to ensure our guests the most excellent service possible.
• We kindly request that you arrive at least 15 minutes before your scheduled appointment. This will allow time for you to fill out the required intake form, change into a luxury spa robe and enjoy all of our wonderful amenities, and insure full treatment time. Arriving late for an appointment may result in a shorter session at full price.
• Cancellations must be made at least 24 hours prior to your appointment time. Late cancellations will be charged at 50%. No shows will be charged in full.
• For your convenience and 20% service is automatically applied to your bill for spa services. Additional gratuities are at your discretion.
• Please do not bring valuables to the Spa.
• Request for male or female therapist need to be made at the time of booking. We will do our best to accommodate your requests. All of our therapists are highly trained and conduct themselves with the utmost professionalism.
• Hours, prices and services are subject to change.
• To insure the most relaxing spa experience, please be prepared to turn off all cell phones and electronics.
• The therapist retains the right to refuse service to any suspicious persons, those appearing to be under the influence of any drugs or alcohol, or those appearing to have signs and symptoms of any disorder that may contraindicate the treatment to be given.
SPA TREATMENTS FOR MINORS
1. Minors Under 18 – May receive spa treatments provided a Youth Authorization and Release Form is on file.
2. A parent or guardian must be present in the room with minors receiving spa treatments that are between the ages of 13-15.
Namaste Spa is the perfect venue for your special occasion. We work with groups of all sizes.
Our booking coordinator will assist you with all the details of your event.
We kindly request a 2 week notice for larger groups. Inquire at firstname.lastname@example.org or call 843.785.2500
Personalized Gift Certificates for any value are available.
Certificates can be sent via postal mail, email or picked up at Namaste Spa.
WE ACCEPT ALL MAJOR CREDIT CARDS